Nowadays, the high demand on companies for innovation and adaptability has meant that employees are increasingly being asked to take the initiative more often and demonstrate leadership qualities, even if being a leader was not part of the original job description. However, while this phenomenon has led scholars to look at the aspects that lead people not in ... 閱讀更多

Innovation plays an essential role in economic growth. Every year, governments, private enterprises, and venture capitalists (VCs) invest billions of dollars and other resources in research and development (R&D) to foster innovation. Often, they are targeting the same group of consumers. This raises a crucial question for innovation investors. How should ... 閱讀更多

Return insurance is an innovative return policy recently emerging on major Chinese shopping platforms, such as Taobao.com and JD.com. It is underwritten by an insurer and can be purchased by either a retailer or a consumer. Under such insurance, the insurer partially compensates consumers for their hassle costs associated with product return. We analyze the ... 閱讀更多

When will workers follow algorithm advice? Retailers introduce advanced algorithms to optimize decisions such as pricing, inventory, and product assortments. However, it is not effective if workers do not follow the algorithm. How can we motivate workers following the algorithm? Who is more or less reluctant to follow the algorithmic advice? In the ... 閱讀更多

Cybersecurity breaches leading to compromised personal data and violations of privacy are an increasing concern for both organisations and individuals, and despite people becoming more alert to such threats, they are still the “weakest link in the cybersecurity chain”. It is therefore vital to heighten individuals’ cybersecurity awareness and ensure that ... 閱讀更多