Climate change and weather risk affect economy and livelihood over large scales, especially for agricultural production which depends on weather conditions. For example, United States Department of Agriculture estimates that 70-90\% of agricultural production loss can be attributed to adverse weather. In practice, weather index insurance can be employed to ... Read More

CSR has been a foreign concept for Chinese firms. It was first introduced into the Chinese Corporate Law in 2006. Yet, many companies lack of adequate knowledge of CSR and also the institutional support such as NGOs were also underdeveloped. At the early stage, how did companies engage in CSR activities? We find that small and medium sized companies ... Read More

Consumption of live streaming or entertainment content such as video games, movies, concerts, and sports events often lasts a nontrivial time period. Where are the engaging moments of contents to consumers during the period of experience? How to capture and quantify such moments? What are the business implications of such engaging moments? Live chats ... Read More

A core component of Spotify’s value proposal is personalization: They want to ensure that the content you receive is tailored to you based on the music you love. In this study, we partnered with Spotify to help them decide what would be the best algorithmic DJ to deploy for each user. Our solution consisted of using machine learning on data from a massive ... Read More

Organizations often face the strategic dilemma of choosing between exploration—such as diversifying into new products or markets—and exploiting their existing opportunities. Our research suggests that the subjective experience of losses can influence the willingness to explore. Participants in our experiments chose from options that yielded different payoffs ... Read More

Return insurance is an innovative return policy recently emerging on major Chinese shopping platforms, such as Taobao.com and JD.com. It is underwritten by an insurer and can be purchased by either a retailer or a consumer. Under such insurance, the insurer partially compensates consumers for their hassle costs associated with product return. We analyze the ... Read More

When will workers follow algorithm advice? Retailers introduce advanced algorithms to optimize decisions such as pricing, inventory, and product assortments. However, it is not effective if workers do not follow the algorithm. How can we motivate workers following the algorithm? Who is more or less reluctant to follow the algorithmic advice? In the ... Read More

Securities class action lawsuits allow investors to recuperate investment losses caused by securities law violations. They are arguably the most significant litigation risk for firms listed in the United States and other major economics such as U.K., Australia and Canada. In these lawsuits, shareholders usually allege that company management defrauds ... Read More

In a new world where common prosperity is as important as corporate profits, can private businesses really do well by doing good? One way to do so is for businesses to partner with governments in helping the poor realize benefits of newly built infrastructure. But three things need to happen for such partnerships to thrive: First, governments have to be ... Read More

We study how mobile-based economic incentives and environments influence charitable giving behavior. In contrast to traditional fund-raising, we consider the use of mobile devices to generate giving in small denominations, which we term micro-giving. Collaborating with a US-based mobile app provider, we incorporate functionality that allows users to ... Read More