Data-driven technology has the potential to not only predict how people will behave but also to predict what actions might encourage desirable behaviors. For example, the music app Spotify uses this technology to encourage its users to upgrade their accounts and engage with the platform. Focusing on Spotify’s playlist generation systems, HKUST’s Carlos ... 閱讀更多

Employee creativity is vital for organizational success, so sustaining it during a crisis—such as the recent COVID-19 pandemic—is essential. In a study with important implications for how organizations should react to crises to maintain employee creativity, HKUST researcher Yaping Gong and two colleagues show that an employee’s mindset and goal orientation ... 閱讀更多

Policymakers are deeply concerned about the impact of hiring workers from different locations on firm profitability and the substitution or complementarity of domestic and foreign workers. But assuming that these workers are interchangeable is a myth that may not lead to productive directives and policies for everyone involved. Despite the critical nature of ... 閱讀更多