Platform Ecosystems

When making online purchases, consumers often encounter a lengthy list of products whose quality they know little or nothing about, ranked by an unknown algorithm. Users often turn to others’ online reviews to estimate product quality—a process known as social learning. HKUST’s Dongwook Shin and colleagues shed light on the challenges that platforms face ... 閱讀更多

We have entered a new phase of business dominated by digital platforms, i.e. platforms that have a modular architecture and provide interface that facilitates multilateral transactions and exchanges among users and providers of complementary products and services (i.e., complementors). This platform-centric ecosystem allows enterprise to exploit ecosystem ... 閱讀更多