The under-provision of online reviews is a major challenge faced by review platforms and businesses alike. In response, many businesses have begun to actively solicit reviews from their consumers. But is this approach beneficial? In examining TripAdvisor’s launch of a review collection program, we found that while hotel participation in review solicitation ... 阅读更多

To encourage more and higher-quality content, some knowledge platforms have started to pay contributors. It is unclear, however, whether and how such monetary incentives affect users’ contribution to non-paid (“free”) knowledge activities. Answering this question is important because consumers benefit from both paid and non-paid knowledge. We study the ... 阅读更多

In May 2016, the Chinese question-and-answer platform Zhihu launched Zhihu Live, allowing contributors to hold live talks and collect entrance fees from participants. While contributing to the knowledge available on the platform, how did this new payment-based approach affect users’ unpaid-for contributions? Using evidence generated by this “natural ... 阅读更多

Crowdfunding—collecting small donations from a large number of investors—is an increasingly popular way of raising capital, particularly for creative projects. With the rise of crowdfunding platforms such as Kickstarter and Indiegogo, entrepreneurs and small businesses have secured billions of dollars to develop their innovative ideas. However, we still know ... 阅读更多

人们通常认为线上招聘可以减少对于性别、年龄和种族的偏见，因为求职者通常不会明确说明这些信息。但是一项新的研究表明，由于求职者姓名和照片等一些细微的线索，这些偏见依然存在。 Jason Chan和王靜着重研究了性别偏见。之前的研究结果表明，这种偏见在线下是针对女性的。而他们却发现线上的情况截然相反：雇主更倾向于雇佣女性求职者，这种情况对于那些线上雇佣经验不足的雇主、女性雇主、发展中国家工人和行政支持岗等适合女性的职位来说就体现得更为明显（尽管适合男性的职位对于男性求职者没有体现出相类似的偏好）。 作者说：“到2020年，线上市场产值预计将高达160亿美元。鉴于其规模巨大，线上雇主的招聘决策将对全球数百万工人产生重大的社会和经济影响。这就使得我们必须思考雇主的雇佣偏好是如何严重影响工人获得工作机会的 ... 阅读更多

Online labor marketplaces facilitate the efficient matching of employers and workers across geographical boundaries. This online phenomenon holds important social and economic implications. In this talk, Prof Jing WANG will explore the impact of gender-based stereotypes on hiring outcome in online labor marketplaces and uncover the underlying gender-specific ... 阅读更多