Leadership and Behavioral Decision-making

Deciding to leave a job and actually leaving it are not the same thing. Whether the intention to quit translates into real turnover behavior—known as the turnover intention–behavior link—is strongly affected by cultural values, find HKUST researcher Kin Fai Ellick Wong and a colleague. Their research answers a question that has long plagued organizations: if ... 阅读更多

The behavioural approach to organization and decision making argues that negative feedback regarding a choice deters someone from doing the same thing again. That is, decisions should be guided by the law-of-effect—a concept central to adaptive learning. On the other hand, escalation research shows that decision makers often continue or reinforce their ... 阅读更多

管理者和学者都想了解哪些因素影响个人接纳和使用新技术。这一领域已经做了大量研究。许多观点已被归纳为一个统一的理论模型，能相当可靠地预测在职员工对新技术的接纳和使用。但是，能否预测消费者的行为呢？ Viswanath Venkatesh、汤永亮和徐鑫对此做出了解答，他们引申现有理论，纳入消费者而非员工会关注的问题（比如价格）。他们将自己的模型应用于1,512名消费者对移动客户端应用程序的使用，证明该模型能够预测男性与女性、老人与年轻人，以及经验用户与非经验用户在采用新技术上的差异性。 他们从原有的针对在职员工的模型出发，首先在扩展模型中提出了四个组成部分：对技术性能的期望，对技术易用程度的期望，社会影响—即朋友或员工是否会期待此人使用新技术，以及使用新技术所需的资源和支持等推动条件。 在此基础上 ... 阅读更多