Trial and error, arguably the most common approach to problem solving, is frequently delegated. For example, pharmaceutical companies outsource aspects of drug development to contract research organizations, hedge fund executives hire researchers to mine data for profitable trading strategies, and governments regularly task consultants with finding creative ... Read More

Employee creativity is the source of new products, services, or processes and crucial to a firm’s survival and success. Social factors play an important role in creativity. The first social factor is power. Power is ubiquitous in and an essential feature of organizations. Through a series of four field studies, we found that power is a double-edged sword – ... Read More

Would people react positively or negatively if organizational decisions were made by AI instead of by traditional decision agents (i.e., human managers)? Whereas high-profile stories covered in news media suggest that the use of AI in organizational decision-making was viewed as unfair and received negatively, recent surveys showed that using AI in decision ... Read More