In an important new study, HKUST’s Guodong Lyu and colleagues show how to optimize resource allocation under stochastic demand. Improving on previous frameworks, they demonstrate that the analysis of three different classes of allocation policy can be unified from the customer perspective, through the concept of the service level. This gives rise to a ... Read More

Informal institutions—the shared but unwritten norms and values of a society—are a critical element of the study of international business. However, research on these institutions is theoretically and empirically challenging. For this reason, “there has been limited work on the topic, a lack of clarity on how to conceptualize and measure informal ... Read More