For business-to-business (B2B) service providers, securing loyal customers—a critical asset for any firm—remains challenging. This is especially true for B2B logistics, a major sector of the U.S. economy, which has experienced major stress amid de-globalization, COVID-19, and the move to online marketplaces. In a timely study responding to the affordances of ... Read More

Multinational banks (MNBs) play a critical role in promoting international business and maintaining the stability of the global financial system. Offering policy implications for regulators worldwide, Tai-Yuan Chen and Mingyi Hung of HKUST, working with a colleague, show how the reporting transparency of MNBs (which operate extensively across borders) is ... Read More