Distributive bargaining is innately competitive: one party cannot benefit without the other’s losing out. To secure the best deals, good negotiation skills are crucial. Negotiators usually opt for one of two opposing communication styles—warm and friendly or tough and firm. But which has the upper hand in a distributive bargaining context? Negotiation expert ... 阅读更多

Distributive bargaining is innately competitive: one party cannot benefit without the other’s losing out. To secure the best deals, good negotiation skills are crucial. Negotiators usually opt for one of two opposing communication styles—warm and friendly or tough and firm. But which has the upper hand in a distributive bargaining context? Negotiation expert ... 阅读更多

Personal pride can sometimes get in the way of accepting the truth. There are many reasons for why this is the case, but little is known about the self-presentational consequences of this behaviour. Specifically, how others might perceive someone who refuses to back down, even when factual evidence is presented to them. This shortcoming translates into ... 阅读更多

The old adage, “You can catch more flies with honey than vinegar,” suggests that it is easier to get what we want by being nice and flattering to others, than it is to be tough and demanding. We explored whether this rule of thumb holds true in a negotiation context. In four experiments, both in the laboratory and in the field, we find that negotiators who ... 阅读更多