Uber and other ride-sourcing companies rely on multiple types of data to optimize service delivery, and they often use Internet-based platforms to match passengers and drivers through smartphone data. However, this type of supply–demand matching remains challenging due to the need to balance speed, revenue, and quality. HKUST’s Guodong Lyu and colleagues aim ... Read More

We study the international protection of consumer data in a model where data from product sales generate additional revenue to firms but disutility to consumers. When data usage lacks transparency, a firm suffers a commitment problem and overuses consumer data. Greater transparency enables the firm to commit to less data usage, which boosts consumer demand ... Read More

Should platforms be liable for harms suffered by users? A platform enables interactions between firms and users. Harmful firms impose larger costs on users than safe firms. If firms have deep pockets and are fully liable for harms, platform liability is unnecessary. If firms have limited liability, holding platforms liable for residual harm increases ... Read More