Fireside Chat with Aveline SAN of Citi Hong Kong and Macau

Students and alumni of the Kellogg-HKUST Executive MBA program had the incredible opportunity to meet with Ms. Aveline SAN (middle photo), Chief Executive Officer and Head of Banking, Citi Hong Kong and Macau, for a fireside chat. Moderated by Prof. Albert IP (left photo), an alumnus of Citi, the Chairman of the HKUST Foundation, and the Senior Advisor to the HKUST President, the event not only deepened participants’ understanding of the market, but also nurtured their capabilities for innovation and leadership in the ever-changing business environment.

During this enlightening discussion, Aveline shared her valuable insights into the current financial landscape in Hong Kong and Macau, highlighting how Citi is leveraging technology and innovation to enhance customer experience and maintain its competitive edge.

Furthermore, Aveline’s insights for the AI age emphasize the significance of comprehending the organization and market deeply, encouraging a growth mindset and continuous learning to adapt effectively and provide agile solutions. She also underscored the pivotal role of communication skills, advocating for empathetic leadership that goes beyond data, the value of finding compromises, and the necessity of influential and negotiation skills rooted in empathy.

An Eye-opening Visit to Lark

In early November, alumni and students of the Kellogg-HKUST EMBA program visited Lark, a collaboration and productivity platform developed by ByteDance. Lark integrates various tools such as messaging, video conferencing, document collaboration, and task management to enhance teamwork and streamline communication. It aims to improve information distribution and facilitate a more efficient workflow, helping teams to achieve objectives and key results.

The participants were introduced to Lark’s innovative work and products that apply to a wide range of sectors, and engaged in interactive and fruitful discussions.