Consumers often pay an excessive amount of fees for bank overdrafts and service overage, because they overestimate their ability to track their spending. We conduct an analytical study to examine how the advances in consumption tracking technologies — such as mobile banking apps that help consumers monitor their spending and avoid overdrawn accounts – can ... Read More

For many online platforms, motivating a vast number of creators to produce a steady flow of high-quality content is crucial for success. Unlike traditional publishers that rely on professional editors to manage a limited pool of creators, online platforms often use incentive plans to drive productivity. While most platforms adopt a uniform commission (UC) ... Read More