Ostracism or being ignored or excluded by others is a pervasive phenomenon that surveys show a large majority experience at work and among loved ones. It has many undesirable consequences, such as aggressive intentions and actions against those who are doing the ostracising. People who are ostracised are also more likely to experience distress and an ... Read More

Buyers are spoiled for choice when it comes to platforms to post their buying requests to sellers – think Alibaba.com, ECEurope.com and ECPlaza.com. Users may select one site to be their preferred place, or “home”, for posting requests, but they can also use multiple homes. What does that mean for the platforms, and also for users? Most researchers have ... Read More

New products and services are fundamental to organisational performance and survival. New knowledge and information are fundamental to developing new products and services. Yet how top management teams (TMTs) search for and incorporate such information has rarely been investigated. “It is well recognised that TMTs are directly involved in strategic ... Read More

News media channels have undergone fundamental shifts over the past decade in the wake of digitisation. For instance, mobile consumers can access and consumer information via either mobile websites or apps. These two channels offer advantages and disadvantages to consumers since websites offer more news contents while apps offer better usability and ... Read More

Advertising and direct marketing can be good or bad: consumers may catch a great deal on airline tickets or the latest model of TV, but on the other hand they compete for consumers’ limited attention and can cause nuisance and inconvenience. Consumers avoid marketing in multiple ways: switching channels, using TiVo, concealing their addresses, using caller ... Read More

One of the greatest fears of investing in a company is that its stock prices may “crash” – in other words, the investment will suffer extreme negative stock returns. An important determinant of crash risk is the financial reporting environment in which a firm operates. This changed significantly in 2005 when dozens of countries mandated the adoption of ... Read More

Company X from the United States is considering investing in China, and managers’ first move is to observe the choices made by other overseas firms already in the country. After studying patterns of behavior, they can then set out to learn the technologies, organizational forms and managerial practices that have worked for the incumbents. In this scenario ... Read More

The rapid evolution of information and communications technologies (ICT) has given rise to a competitive market in ICT services that is mushrooming not only in the volume of services offered, but also in term of variety. For example, mobile data services users can stream high-definition television programmes, conduct conference calls, access cloud services ... Read More

A manager bribes government officials; a manager of a state-owned enterprise misappropriates its assets; accounts are manipulated to inflate earnings… How do corporate scandals such as these affect a company’s value in terms of political ties and market credibility – and what is the relative importance of these two factors? While previous studies have ... Read More

Creativity is a major contributor to organisational innovation and competitiveness. A lot is already understood about the factors that promote creativity, such as individual motivation and personality, and firm leadership and practices. But one glaring area that has not been fully addressed is how firms can use strategic human resources management systems to ... Read More