Organisational citizenship behaviour (OCB), in which employees contribute to the well-being of their organisation through their voluntary actions, is generally considered critical to organisational performance and long-term viability. Numerous studies have teased out the determinants of OCB, but they have left an important gap: how does it play out in a ... Read More

Accidents, natural disasters, labor strikes, quality issues, machine breakdowns… such supply disruptions are the stuff of nightmares for senior managers. Two strategies widely used to mitigate these problems are source diversification and demand/pricing management. Researchers Xiting Gong, Xiuli Chao and Shaohui Zheng studied more efficient strategies of ... Read More

Why and when do forced sales of assets result in discounts of “fire sale” proportions? Although it is known that fire sale discounts exist and can be substantial, it has been difficult to identify when forced sales result in fire sale discounts. Forced sales are typically triggered by industry-wide or asset-specific adverse shocks that affect both supply and ... Read More

“Consumers that viewed item j also viewed items j .” Anyone who regularly shops at popular online sites such as Amazon.com, Target.com and Staples.com, will be familiar with this feature, along with “consumers that viewed item j ultimately purchased items j ”. Availability of such online consumer data provides new ways for marketers to better understand ... Read More

A one-off event provided HKUST researchers with an unparalleled opportunity to investigate a “hot topic” related to stock markets: post-earnings announcement drift, or PEAD. It is defined as a significantly positive relation between currently announced earnings “surprises” (when results are above or below expectations) and subsequent stock returns. What ... Read More

The venture capital (VC) industry plays an important role in supporting entrepreneurship and innovations in a range of industries. It functions as a gatekeeper, selecting promising new ventures for continued investment and support. It also serves as an intermediary, linking capital providers—large institutions such as endowments, foundations, and pension ... Read More

All over the world, businesses and governments are aggressively steering consumers away from counter and telephone towards online service. In 2011, the state of Florida enacted a law that required application for unemployment benefit through the internet, an online skills test, and regular reports on search for work. [At time of publication] German airline ... Read More

If your new public company survives the first three years of life – the chances are that you are well on the way to success in the corporate world. So how can you help avoid “corporate mortality” in those early years? Financial intermediaries play a more important role than you think. One of the distinct advantages of corporations over other business forms ... Read More

How do consumers learn from their consumption experience? Imagine new parents have to shop for diapers for the first time, with little prior knowledge. As they find out more about different brands in the following weeks and months through experience, they face a “strategic” choice. In other words, they can “exploit” their knowledge and select the most ... Read More

There has been a lively discussion recently within the financial world on ways in which company earnings are reported; in other words, what are the merits and otherwise of GAAP versus “Street” earnings? GAAP provides uniformity through the application of standardized “generally accepted accounting principles” developed by the Financial Accounting and ... Read More