HKUST Business School Magazine

DIGITAL COMMERCE In today’s fast-paced world, digital transformation is more than just a trend; it is a fundamental shift reshaping how organizations operate and interact with their stakeholders. As technology continues to evolve, businesses and government entities alike are harnessing digital tools to enhance efficiency, improve service delivery, and foster innovation. This transformation is particularly vital in Hong Kong, where the convergence of public and private sectors is driving significant advancements. In this edition, we explore the theme of “Digital Transformation” through six insightful interviews, organized into three groups: Infrastructure, Financial Services, and Digital Commerce. Featuring leaders from the Digital Policy Office and Huawei in infrastructure, the Insurance Authority and HSBC in financial services, and the Competition Commission and Yoho in digital commerce, these conversations illuminate the challenges and opportunities shaping the digital landscape.