Insurtech Talent Development in Hong Kong – From Insurance to Insurtech: Strategies for Building a Sustainable Talent Pipeline

27 A customer-centric mindset and an innovation orientation were considered the most important attributes of insurtech professionals (Exhibit 10). Exhibit 10: Most important attributes of an insurtech professional Exhibit 9: Right mix of knowledge for a Manager in insurtech Customer-centric mindset Innovation orientation Industry knowledge and experience Data & analytics driven mindset Collaboration orientation Digital savviness Cross-disciplinary learning & development Entrepreneurial mindset Outcome-driven orientation Compliance adherence inclination International exposure Others 14 13 7 7 7 7 6 6 4 5 0 0 Hong Kong’s Insurtech Talent Landscape: A Comprehensive Overview IT knowledge and skills Management knowledge and skills Insurance domain knowledge 34.1% 33.8% 32.2%