The Fintech Talent Development,Competency, and Manpower Study

The Fintech Talent Development, Competency, and Manpower Study 71 The 13 Core Competencies for Fintech Professionals Talent Competencies 1. Entrepreneurial Spirit Entrepreneurial spirit is about taking personal ownership of the success of the organization and striving to perform one’s daily work to maximize business outcome. They go above and beyond what is stated in their job descriptions to create value. Entrepreneurial spirit entails helping organizations to seize and shape business opportunities, which includes improving customer experiences, expanding new customer segments and markets, or developing new solutions, products and services. It requires understanding key business drivers and risks. It also requires taking appropriate risks when seizing business opportunities, remaining calm in the face of difficulty, and embracing failure as a means to find better solutions. 2. Learning Agility Learning agility is the ability to continuously learn new skills and knowledge, and connect what one has learnt to improve work proficiency and performance. They have an awareness of their own strengths and development needs, and keep abreast of the latest developments in relevant areas of professionalism and knowhow. People with this competency strength often have skills in different domains and can draw from new learning to solve challenging problems. They are able to step outside of their own comfort zone to try new things and connect information from past and present experiences to bring forth solutions in new situations. 3. Navigating Ambiguity Navigating ambiguity is about making informed decisions and coming up with viable alternatives in situations dealing with uncertainty and incomplete information. They treat ambiguity as an opportunity to create value for the business. Individuals who are able to navigate ambiguity embrace constant and disruptive changes. They are comfortable with dealing with unknowns due to regulatory amendments, shifts in the workforce, and dynamic operating environments.