The Fintech Talent Development,Competency, and Manpower Study

The Fintech Talent Development, Competency, and Manpower Study 30 Ten Observations About Fintech in Hong Kong Exhibit 8 Trends in fintech industry operation Observation 7: New Normal at Work—Collaboration and Autonomy Some new ways of working are emerging as the “new normal” of the industry: • Opening up to cross-disciplinary collaboration: Fintech organizations are increasingly organized in a way that enables dynamic and cross-disciplinary teaming. Their structure allows people of various expertise to work together to solve specific customer pain points. The trend for cross-disciplinary collaboration is supported in our survey, in which around 40% of both traditional banking and digital-native organizations identified cross-functional collaboration as one of their key talent strategies. Ways of working observed in the fintech industry