The Fintech Talent Development,Competency, and Manpower Study

The Fintech Talent Development, Competency, and Manpower Study 17 Study Background Third, policy makers will have greater understanding of how to guide the growth of fintech in Hong Kong with specific industry and educational directives. The fintech professionals surveyed expressed the opinion that more collaboration and engagement with government, regulators, and education institutions would benefit the industry’s innovation and growth. In the long term, the Study will assist policy makers and educators in making decisions to ensure that the depth and numbers of fintech-talented individuals in Hong Kong can support Hong Kong in maintaining its position as an international financial center in an age of fast-changing technological disruptions and innovation. The HKUST Business School in collaboration with Ernst & Young and supported by the Hong Kong Monetary Authority, InvestHK, the Hong Kong General Chamber of Commerce, and the Hong Kong Cyberport, invited different stakeholders of the fintech industry to share their views on industry priorities and talent needs. Over 80 fintech organizations, including traditional banking organizations and insurers, digital native organizations, and regulators participated in executive interviews, surveys, and validation sessions from August 2019 to March 2020. The Objectives of this Study First, knowing what manpower challenges the fintech industry faces will help education and training institutions to develop programs that enable students to enter the fintech industry with maximum preparedness. Not only technical skills, but also specific communication and response behaviors are highly valued in the fintech industry. Second, the list of 13 competencies identified in this Study is a starting point for fintech professionals, educators, and policy makers to understand what traits were named as most needed in the fintech industry by those surveyed.