The Fintech Talent Development,Competency, and Manpower Study

The Fintech Talent Development, Competency, and Manpower Study 14 Executive Summary Valuing Strengths Over Weaknesses The ideal way for an organization to use its competency model is to assemble a group of talent in which each individual is strong in some of the competencies. In this way, all of an organization’s competencies will be filled, and the group is likely to be more engaged if people are allowed to contribute through their strengths. No one person can have all 13 competencies. The 13 Core Competencies for Fintech Professionals The final list of core competencies is the product of several rounds of industry validation. 1. Entrepreneurial Spirit —Initiates and shapes new business opportunities in all areas. 2. Learning Agility —Connects diverse knowledge to come up with original solutions. 3. Navigating Ambiguity —In situations of uncertainty, comes up with viable fixes. 4. Innovation Orientation —Takes unrelated ideas and creates out-of-the-box solutions. 5. Cultivate a Unified Culture —Creates inclusive environment that brings people together. 6. Value Creation Collaboration —Builder of trusted relationships in the industry. 7. Customer Experience Journey —Anticipates and looks after customer wants and needs. 8. Understanding Compliance and Regulatory Environments —Familiar with rules and regulations. 9. Agile Working —Continuously reassesses tasks and schedules to current situation. 10. Data-Driven Insights —Able to draw actionable insights from data. 11. Execution Excellence —Disciplined planner and executor who sustains results. 12. Co-Creation —Taps into diverse stakeholders to jointly develop solutions. 13. Digital Savviness —Uses technology to enhance client experience and deliver results. Recommendations on Fintech Talent Development • Creating a competency model can help fintech firms to utilize its manpower effectively to achieve business goals. The 13 competencies identified by this Study can serve as a reference model. • To attract the right talent, it is important for fintech firms to cultivate an engaging culture with a clear vision of their business.