Here you can find a short digest containing the key findings, insights, and takeaways from our top-quality research papers published in some of the best journals in the professional community. Feel free to reach out to our faculty members in case you are interested in these thought-provoking research!

How Young Ventures Grow and Professionalize
DESANTOLA, Alicia | GULATI, Ranjay | ZHELYAZKOV, Pavel

For fledgling ventures, part of the growth process is to develop key systems, both external (such as marketing and sales) and internal (such as accounting and human resources). To date, most researchers have assumed that these sys ...

How Online Reviews Affect Dynamic Pricing Strategies
SHIN, Dongwook | VACCARI, Stefano | ZEEVI, Assaf

Online product review platforms have become popular places for consumers to share their opinions on and experiences of the products and services they buy. In online marketplaces, the quality of a new product or service is initiall ...

Suppressing Competition in Online Advertising
VAN DER LANS, Ralf | PIETERS, Rik | WEDEL, Michel

Advertising is central to e-commerce. In a world of choice, ads drive consumption by informing consumers about available products. New insights into the influence of online advertising on e-shopping behavior come from a study led ...

How Can Spotify Create Your Ideal Playlist?
FERNÁNDEZ-LORÍA, Carlos | PROVOST, Foster | ANDERTON, Jesse | CARTERETTE, Benjamin | CHANDAR, Praveen

Data-driven technology has the potential to not only predict how people will behave but also to predict what actions might encourage desirable behaviors. For example, the music app Spotify uses this technology to encourage its use ...

How Mindset and Goal Orientation Influence Creativity in a Crisis
JEONG, Inseong | GONG, Yaping | ZHONG, Bijuan

Employee creativity is vital for organizational success, so sustaining it during a crisis—such as the recent COVID-19 pandemic—is essential. In a study with important implications for how organizations should react to ...

Should Firms Hire Foreign or Domestic Workers? Cross-Border Employment and Firm Profitability
MITHAS, Sunil | CHEN, Yanzhen | LIU, Che-Wei | HAN, Kunsoo

Policymakers are deeply concerned about the impact of hiring workers from different locations on firm profitability and the substitution or complementarity of domestic and foreign workers. But assuming that these workers are inter ...

What Happens to Diversity in the Boardrooms of Underperforming Firms
JUNG, HeeJung | LEE, Yonghoon G | PARK, Sun Hyun

Why do many firms fail to enhance diversity of their board of directors? HKUST’s Yonghoon G. Lee and colleagues argue that a powerful impediment is because firms need to respond their underperformance. Specifically, they fin ...

Market Power and Credit Ratings Globally and in Japan
HUNG, Mingyi | KRAFT, Pepa | WANG, Shiheng | YU, Gwen

Recent decades have seen extraordinary growth in cross-border debt financing as financial systems become more globally integrated and companies take advantage of foreign markets to share risk, increase liquidity, and obtain cheape ...

Non-GAAP Reporting Can Store Up Trouble
HSU, Charles | WANG, Rencheng | WHIPPLE, Benjamin C.

Research by the HKUST’s Charles Hsu shows that disclosures of non-GAAP earnings numbers are associated with a greater risk of stock price crashes. Working with international collaborators, Hsu found that non-GAAP disclosures ...

The Manufacturer’s Dilemma: Which Channels to Use for Online Retailing?
HA, Albert | LUO, Huajiang | SHANG, Weixin

In the early days of online retailing, many online retail platforms operated as “reselling channels”—purchasing goods from manufacturers and reselling them to consumers. Over time, some platforms (notably Amazon ...